Terms and Conditions

Welcome to Dr. Uwa Wellness. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and wellness programs. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Acceptance of Terms

By booking a consultation, attending a session, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These Terms apply to all visitors, users, and clients of Dr. Uwa Wellness.

2. Services Description

Dr. Uwa Wellness provides educational wellness consultations, lifestyle guidance, and support services for women's health and wellbeing. Our services include:

• Individual wellness consultations
• Stress and lifestyle management coaching
• Hormone and cycle education
• Postpartum wellness support
• Multi-week wellness programs

3. Not Medical Advice

Dr. Uwa Wellness provides wellness education and lifestyle guidance. We do not provide medical diagnoses, prescriptions, or treatments. Our services are designed to complement, not replace, the relationship between you and your healthcare providers.

You should not disregard professional medical advice or delay seeking it because of information provided through our services. If you think you may have a medical emergency, call your doctor or emergency services immediately.

4. Client Responsibilities

As a client of Dr. Uwa Wellness, you agree to:

• Provide accurate and complete information about your health and wellness concerns
• Inform us of any medical conditions or treatments you are receiving
• Follow up with appropriate healthcare professionals for medical concerns
• Take responsibility for your own health decisions
• Attend scheduled sessions on time or provide adequate notice for cancellations
• Treat our staff and practitioners with respect and courtesy
• Maintain confidentiality of other clients if participating in group sessions

5. Booking and Payment

Session Booking

Sessions can be booked through our website booking system. All bookings are subject to availability and confirmation from Dr. Uwa Wellness.

Payment Terms

• Payment is required at the time of booking unless otherwise arranged
• We accept payment via credit card, debit card, and other specified payment methods
• All prices are listed in USD
• Payment plans may be available for multi-week programs upon request

Pricing Changes

We reserve the right to modify our pricing at any time. Price changes will not affect bookings already confirmed and paid for.

6. Cancellation and Refund Policy

Client Cancellations

• 24+ Hours Notice: Full refund or session rescheduling available
• Less than 24 Hours: 50% refund or rescheduling fee may apply
• No-Show: No refund; full session fee charged

Service Provider Cancellations

If we need to cancel or reschedule a session, we will provide as much advance notice as possible and offer you the option to reschedule at no additional charge or receive a full refund.

Program Cancellations

For multi-week programs:

• Cancellations before the first session: Full refund minus processing fees
• Cancellations after the first session: Refund based on unused sessions, subject to cancellation fee
• After 50% completion: No refunds available

7. Confidentiality

We respect your privacy and maintain confidentiality of all information shared during our sessions, subject to the following exceptions:

• You provide written consent to share information
• There is imminent risk of harm to yourself or others
• We are legally required to disclose information by law or court order
• Suspected abuse of a child or vulnerable adult

For complete details on how we handle your personal information, please review our Privacy Policy.

8. Online Sessions

Many of our services are conducted via secure video conferencing. By participating in online sessions, you agree to:

• Join sessions from a private, quiet location
• Ensure you have a stable internet connection
• Use appropriate video conferencing etiquette
• Not record sessions without explicit written permission
• Protect your login credentials and not share them with others

9. Intellectual Property

All content on our website and provided during our services, including text, graphics, logos, images, videos, and software, is the property of Dr. Uwa Wellness and is protected by copyright and intellectual property laws.

You may not:

• Reproduce, distribute, or publicly display our materials without permission
• Use our content for commercial purposes
• Modify or create derivative works from our materials
• Remove copyright or proprietary notices

Any educational materials provided to you for personal use should not be shared, sold, or distributed without our written consent.

10. Limitation of Liability

To the maximum extent permitted by law:

• Dr. Uwa Wellness shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services
• We do not guarantee specific results from our wellness programs
• You acknowledge that wellness outcomes depend on multiple factors, many outside our control
• Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim

11. Assumption of Risk

By using our services, you acknowledge and accept that:

• You are voluntarily participating in wellness activities and programs
• There are inherent risks associated with lifestyle and wellness changes
• You assume full responsibility for your health decisions
• You will consult with healthcare professionals before making significant health changes

12. User Conduct

When using our services and website, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website or services
• Harass, abuse, or harm other users or our staff

We reserve the right to terminate access to our services for any user who violates these terms.

13. Third-Party Services

Our website and services may contain links to third-party websites or integrate with third-party services (e.g., payment processors, booking systems). We are not responsible for:

• The content, privacy practices, or terms of third-party services
• Any damages or losses resulting from your interactions with third parties

Your use of third-party services is at your own risk and subject to their terms and conditions.

14. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

15. Termination

We may terminate or suspend your access to our services immediately, without prior notice, if:

• You breach these Terms and Conditions
• You engage in fraudulent or illegal activities
• Your conduct poses a risk to us, our staff, or other clients

Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination shall remain in effect.

16. Dispute Resolution

If you have any concerns or disputes regarding our services, we encourage you to contact us first to resolve the matter informally. We are committed to working with you to find a satisfactory solution.

If informal resolution is not possible, any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court.

17. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Dr. Uwa Wellness operates, without regard to its conflict of law provisions.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Dr. Uwa Wellness regarding the use of our services, superseding any prior agreements.

20. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

• Email: contact@lifewithdruwa.com
• Phone: +1 (382) 882-1624
• Website: lifewithdruwa.com