Privacy Policy

Your privacy is important to us

At Dr. Uwa Wellness ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Book a consultation or wellness session
Contact us through our contact form
Subscribe to our newsletter
Create an account on our website
Make a payment for our services

This information may include:

Name and contact information (email, phone number, address)
Payment and billing information
Health and wellness information you choose to share
Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

IP address and browser type
Device information and operating system
Pages visited and time spent on our site
Referring website addresses
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our wellness services
To process bookings and manage appointments
To communicate with you about your sessions and our services
To send you educational content, wellness tips, and updates (with your consent)
To process payments and prevent fraudulent transactions
To respond to your inquiries and provide customer support
To personalize your experience on our website
To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, booking systems, email services)
Legal Requirements: When required by law, court order, or to protect our rights, property, or safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure servers and databases
Regular security assessments and updates
Limited access to personal information by authorized personnel only

Please note: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Restriction: Request restriction of processing of your information
Data Portability: Request transfer of your information to another service
Objection: Object to certain types of processing
Withdraw Consent: Withdraw consent for processing based on consent

To exercise any of these rights, please contact us at contact@lifewithdruwa.com.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We are committed to working with you to resolve any privacy concerns you may have.

Last Updated: December 26, 2024